Shipping policy

At Tharaa Store, we are committed to delivering your orders quickly and securely to ensure the best shopping experience.

  • We ship to all governorates across Egypt.
  • Orders are prepared and shipped after confirmation based on the selected payment method.
  • Estimated delivery time is 2–5 business days, depending on the destination and shipping carrier.
  • Delivery times may be extended during public holidays, peak seasons, or due to shipping carrier delays.
  • Please ensure that your shipping address and phone number are accurate before placing your order.
  • Every product is carefully inspected before shipment to ensure it arrives in excellent condition.
  • If your order arrives damaged during shipping, please contact us within 24 hours of delivery and provide clear photos of the issue.
  • If we are unable to reach the customer or the order is refused without a valid reason, Tharaa Store reserves the right to cancel future orders or require advance payment.